How to talk with people

(Internal Communication Guidelines)

How can we best communicate and create value across cultures, time zones, and priorities? How do we stay in sync and keep everyone in the loop? Or do we go async? Let’s figure this thing out.

These are our principles for how to talk with people. They are not rules written in stone or requirements. These ideas serve as shared practices and boundaries. If we can all get behind them, we can make our internal communication less overwhelming and more aligned with our values.

Writing

  1. Keep it short and simple when possible.

https://37signals.com/how-we-communicate